Closing Is Just The Next Hello

Real Good Neighbors
VIP Program
Launching Spring 2027
Exclusive benefits, perks, events, and more for all our past clients - for life.
Our Exclusive VIP Program
Welcome To Our Neighborhood
It didn't exist, so we created the real estate experience we'd love for ourselves.
Welcome to Real Good Neighbor's VIP - our client rewards program that covers everyone before, during, and after their closing - forever, for free.
When you close with Knox, you become part of our growing community.
The Community Tool Shed
New home owners waste thousands on things they need once, so we came up with a lending library of tools, equipment, and more - free for life.
Discounts On Products & Services
Access to our exclusive discount portal to save you a bundle from car rentals to Grub Hub.
Good Neighbor Special Events
Beacause we miss your face, we'll be inviting you to special apprecaition events where you can mingle with everyone in our neighborhood.
Home Hub
Your home owners portal - get referrals to trust vendors and contractors, keep track of home documents, home maintainance reminders, and more.

VIP Membership Club

Community Tool Shed
Save Thousands And Thousands More
Free Tool & Equipment Rental For Life
Every home owner finds themselves buying a tool they'll never use again or renting equipment that costs them money. We're fixing that.
- Free Lifetime Tool Rental - just for working with The Knox Team.
- New items added regularly
- Borrow things like pressure washers, carpet cleaners, tile saws, tools and more.
- Special Requests: Let us know what we don't have that you needed so we can add it to our list to help our other neighbors later.

Free Notary Services For Life
Inspired By Craig's Mom
Notary Services For Life
When Craig's mother was dying of cancer related complications, he spent hundreds of dollars on a mobile notary to come to the bedside to attend to affairs. Then in real estate, the need for notary services rose again - power of attorney for estate sales, closings, and decided wouldn't it be great if we could just provide this service for free? So he got his notary license and covers that cost for all the agents be brings on the team, and extends that benefit to all our clients - forever.
- Free notary services for your transactions with us (exludes closing notary services due to legal/ethical restrictions).

Seller's Home Warranty
& A Home Warranty For Your Buyer
We Always Cover Your ASSetts
Seller's Home Warranty When You List With Us
Murphy's Law is a... you know what. You list your house, its under contract, and the hot water heater decides to go. That's why we we provide everyone who lists their home with us home warranty coverage for up to 6 months to help you avoid unwanted expenses - including your heating and cooling.
- Excludes pre-existing conditions - which means it cannot be used for items discovered in a home inspection.
- Also buying your new home with us? You'll get a 1-year home warranty policy on your new home too.

Seller's Home Warranty
& A Home Warranty For Your Buyer
We Give You What Other's Don't
Home Warranty & Re-Key Service For Your Buyer
Other agents and brokerages will try to sell you a home warranty (they usually get a bonus when they do), but we don't think you should have to pay for that
- Free home warranty for your buyer on us.
- Your home appears in more searches and is more marketable and sell faster.
- Helps save you money during negotiations for repairs and credits.

Free Buyers Home Warranties & Re-Key Service
We Want You To Have Peace Of Mind
Free Home Warranty When You Buy Your Home With Us + Free Re-Key Service
Buying your home with us?
- Some agents give you a cutting board with their logo on it for a closing gift, we give you a 1-year 2:10 Supreme Home Warranty on us that you can renew at our exclusive Knox Team Pricing.
Bonus Re-Key Service Benefit
- Within 45 days of closing, you can have up to 4 locks rekeyed at free of charge with 6 keys cut for each lock.
- Up to a $400 value as an extra thank you.

Monthly Give Aways
Because We're Givers
Monthly Give Away In Our Newsletter
We hope you don't need a reason to stay in touch after you close on your home - Peanut would be sad if you didn't, but here's a reason to not click that unsubscribe button.
- Monthly give away(s) for our good neighbors in our newsletter.
- First to claim while supplies last.
Not our client (yet)? Until you become a Real Good Neighbor VIP, our newsletter is worth the read and... We have a quarterly giveaway open to everybody.

Home Concierge
FOR WHEN YOUR HOME GIVES YOU THE FINGER
Home Concierge
Our service just starts when you close on your Pittsburgh home. We're here for anything you need. Our concierge service can help you with everything related to your home:
- Referrals to real estate attorney's if you and your new neighbor are fighting over that quarter inch of grass when a new fence goes up.
- Professional Contractor Referrals & Appointments: need a plumber or an electrician? We'll help get you set up with an appointment with one of our trusted pros.
- Mortgage Refinance When Rates Drop
- Pet sitters and boarding house recommendations
- If we can help, we will.

AI Powered Home Owners Portal
A Place For Everything Home
Home Hub
This isn't another portal you'll never log into again and forget you have. Store all your closing documents so that if you ever need to reference them again, you have them. But this is more than just a place to store your documents.
- Annual home maintenance reminders to keep your home in top shape, or simple things like changing the smoke detector batteries without a share beam to turn back time.
- Access to our preferred vendor list so that when you need a plumber or an electrician in the future, you can use one of our trusted vendors at a great rate and with fast appointments. Or just call us.
- Keep track of your home value and your mortgage rate. When it's time to refi at a lower rate, everything you need is right there waiting for you.
- If you sell years later, have all your info ready for the new owner or preparing the home for sale.

Good Neighbor Meet Ups
Inspired By Craig's Mom
Good Neighbor Meet Ups: Exclusive Client Events
We're already planning our first client event for Spring of 2027!
The only thing better than getting to catch up with our neighbors? Introducing them all to one another at fun events. We have so many ideas and future plans, and hope to see everyone there.
We'd tell you more, but we like surprises.

Exclusive Discounts & Deals
Everyday Savings On Things You're Buying Anyway
Member Only Discount Portal
Good Neighbor's VIP get access to our discount portal full of savings on local shopping and dining, travel and vacation discounts, car rental savings, and deal on top brands like HP, Dell, Apple, and more.

Referral Program
Referral Thank You Gift
You're Referrals Mean The World
When you refer someone to us to buy or sell their home, we'll send you a $200 gift card as a thank you when they close. Referrals really do mean the world to us - and we're honored when you've trusted us enough to recommend us to others.
- The more we grow, the more Real Good Neighbors Rewards Grows.

What's Next?
Coming Soon(ish) To Real Good Neighbor's VIP
Sneak Peak At What's Next
As our business grows, so will Real Good Neighbor's Rewards. We have a long list of things we want to add once we're financially able to, but here's a few teasers of what's to come.
- Party Equipment: "I can see having birthday parties in this back yard," said a client while touring a home and it got me thinking. Wouldn't it be cool if you could rent free of charge folding tables, chairs, tents, canopies, yard games, snow cone machines, chaffing dishes, and have the best back yard bash ever?
- Free Truck Rental: We're saving up for a moving truck! Everyone will be bale to use it for free to move... but past clients will be able to use it as well - you know, for that patio set at Costco that doesn't fit in the back of your car.
Join Our Neighborhood
Aww Man. Not one of past clients? Let's fix that.
Looking to buy or sell a home in Pittsburgh? We'd love to help. Reach out - just a conversation - maybe some coffee, and never any pressure or commission breath.
Rather Reach Out Another Way?
Let us know how we can help.
YOUR QUESTIONS
Real Good Neighbors VIP
Notary services will be launching in early 2027 and will be available by scheduled appointment.
Exclusions:
- Closings - It's illegal for us to be the notary on your closing paperwork if we are also your agent for the transaction.
- Vehicle/Trailer Title & Tags - PennDOT must approve notaries to perform these services and requires a physical location (no mobile notary can perform these services). We do have a physical office on our road map and maybe someday, but that's a while away.
All the tools and equipment are 100% free of charge for you to borrow.
-Cleaning solution for carpet cleaners is not provided at this time.
-Some equipment may require a cleaning deposit refunded if the item is returned in a clean condition (we love you - not enough to clean up after you.)
Please do! You're helping the entire community and them you. Just shoot us a text, email, or a call with what you want to donate so we can ensure it's not an item on a list that has some type of regulation.
We don't want to be like Blockbuster, but we will hit you with a small late return fee as at some point, you're being late means someone else won't have an item they reserved on time. BUT... all the late fees go to buying more items for the tool shed so you're tardiness is helping the greater good and possibly yourself later. Late fees are one of the ways we can grow the inventory faster - but please be respectful and return on time so you're not messing up someone else's plans.
You'll be flogged in the public square. Hey, things break. As long as it occurs during normal use just let us know what happened. If/when we replace the item, it might help us pick a more durable brand or steer clear of a problematic model. Some items may have warranty coverage, and we'll just need the details if we need to file a warranty claim.
But what if my kid did something really stupid to it that isn't normal waer and tear causing breakage?
He'll be sent to the Goblin King in the Labyrinth and made to sing David Bowie songs for all eternity. Bonus if you get this reference and read this far. In all seriousness, if you legit broke the item in a careless/abusive manner - er, you kid, right? Ahem, then you'll just be charged the deposit fee.
Everything is free of charge. However, deposits may be required for certain equipment. You will be charged a late fee based upon the schedule listed for each item in the online reservation store because other people may have it reserved. If we didn't charge a late fee, there's no incentive to return items on time. If an item is returned dirty and we have to clean it, a cleaning fee will be assessed and deducted from your deposit. We love you, but not enough to clean up your mess. The good news is that when we do collect a fee, it's going into a savings fund to grow the program.
The Tool Shed is located in a Guardian Storage in Greentree in Parkway Center next to the County Police.
You are provided a temporary access code for the storage unit. In most cases, we'll have your rental ready for you - otherwise, every item has a numbered location on the shelves and your order will include all the numbers to grab while there. The codes are changed after every order.
Simply put the item in the returns area, and ensure you check it in inside the app to avoid a late charge. Late charges help ensure timely returns in the event others have the item reserved and are always used to help add more items to the Community Tool Shed.
