Craig Knox is a Pittsburgh Realtor® with Real Broker Pennsylvania, serving buyers and sellers across the South Hills and West Hills — including Mount Lebanon, Bethel Park, Upper Saint Clair, and the broader Allegheny County area. But the way he got here is anything but typical.

Real estate wasn't Craig's plan. After a pandemic-era wave of layoffs ended his career as an Executive Director at UPMC — where he oversaw more than $33 billion in operations for the Surgical Division — Craig set out to build something of his own. He landed on real estate. Not by accident, but by frustration.

Growing up immersed in the industry and personally navigating more than 30 transactions as a consumer, Craig had seen firsthand what was missing: genuine service, real expertise, and professionals who treated clients like people rather than commissions. He founded the Knox Team at Knox Knows Homes with a simple goal — change that.

The results came fast. In his first year, Craig earned Best of Zillow recognition and ranked in the top 5% nationally for client satisfaction, knowledge, and communication — a standard he's maintained, earning Best of Zillow 10 times and counting. Five-star reviews followed on Google, Zillow, and Realtor.com. In March 2026, Grit Daily named him one of the Top Agents in Pennsylvania Shaping the State's Real Estate Market — recognized specifically for his unmatched service model and his rescue-focused business mission.

That mission is called the Pawperty Pros. For every home sold, Craig covers the cost of rescuing a shelter pet from a kill shelter through Paws Across Pittsburgh — an organization where he also volunteers. It's not a marketing gimmick. It's how he measures success.

Where most agents claim to be marketing specialists, Craig actually is one. He holds an MBA and a Project Management Professional (PMP) certification and spent years leading corporate marketing and learning & development for brands like UPMC, Starbucks, Gap, Macy's, and BP. He brings those skills directly to his clients — backed by his own boutique real estate marketing agency, Pitch & Parcel, which delivers precision digital advertising, professional photography, interactive home tours, and seller performance reporting most agents can't match.

The professional edge extends well beyond marketing. In executive roles, Craig negotiated multi-million dollar contracts and managed billions in revenue. In the first six months of 2026 alone, he saved his clients over $120,000 through strategy and negotiation. He's not chasing commissions. He's chasing the best possible outcome for the people across the table from him.

That's what makes Craig Knox different — and what makes the Knox Team worth knowing.